My Computer Didn't Pass the PC Check. What Should I Do?

My Computer Didn't Pass the PC Check. What Should I Do?

My Computer Didn't Pass the PC Check. What Should I Do?

Don't worry—many PC Check issues can be resolved.

First, review your PC Check results to identify which requirement did not pass. Common issues include:

  • Operating system
  • Processor (CPU)
  • Memory (RAM)
  • Available hard drive space
  • Internet connection
  • System settings

Once you know what didn't pass, contact our support team. In many cases, we can help you understand the results and recommend steps to resolve the issue. The test will mention why your PC failed as well.

If your computer doesn't meet the minimum hardware requirements, you may need to upgrade your equipment before moving forward.


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